By: Ellisyn Sanders 

FAYETTEVILLE, Ark. (UATV) – The University of Arkansas is working to improve accessibility and inclusion across campus. Some areas remain challenging for people with mobility issues because of steep hills and older buildings.

Gladson-Ripley Hall, currently used for temporary office space, lacks elevators, making it impossible for some students, faculty, and staff to reach the upper floors. Faculty and campus groups continue to speak out, encouraging the university to make all spaces and services easier for everyone.

Hershel R. Hartford, office manager and assistant to the chair in the Department of Communication, uses a wheelchair and has been advocating for accessibility for years. He serves as president of the UA Fayetteville Education Association/Local 965, a labor organization that represents faculty and staff at the University of Arkansas and advocates for workplace rights.

After health issues changed his perspective, he began noticing the daily challenges faced by students, faculty, and staff with disabilities. Hartford said it is important for everyone to think about accessibility in everyday life.

“Take a minute as you walk to class and think about how you would get there if you were in a wheelchair,” Hartford said.

The Center for Educational Access helps students plan routes, adjust schedules, and navigate campus based on their individual needs. Staff consider factors such as parking, transit, housing, and terrain. They focus on practical solutions that go beyond legal requirements to make accessibility work in real life.

Jennifer Michaud, director of the Center for Educational Access, said the office guides students by providing detailed information on campus routes.

“We talk about accessible entrances, the location of elevators, and the easiest routes to take so students can avoid hills or other barriers. Our goal is to help students get where they need to go safely and independently,” Michaud said.

Physical changes, such as ramps, automatic doors, and accessible transit, have made a difference, but Hartford and CEA staff said more work remains.

Accessibility is an ongoing effort, and the University of Arkansas is working to meet new federal standards for digital content, including course materials, websites, and online systems. Every change is designed to make sure everyone can learn, work, and belong.